The Casino MK
The Casino MK
3.5
12:00 - 04:00
Lunedì
12:00 - 04:00
Martedì
12:00 - 04:00
Mercoledì
12:00 - 04:00
Giovedì
12:00 - 04:00
Venerdì
12:00 - 04:00
Sabato
12:00 - 04:00
Domenica
12:00 - 04:00
Info
Durata: Più di 3 ore
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3.5
Punteggio 3.5 su 5282 recensioni
Eccellente
110
Molto buono
57
Nella media
42
Scarso
19
Pessimo
54

Ashley C
1 contributo
Punteggio 1.0 su 5
gen 2024 • Famiglia
I've been a member here for many years and have seen it progressively get worse and worse. Staff don't even notice once you've walked past security. There isn't much selection when it comes to slots and then the games you can play are poor. Is a real shame as me and the family used to enjoy coming here regularly but now are going to be looking elsewhere for a casino that actually brings some enjoyment to your time there.
Scritta in data 31 gennaio 2024
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you taking the time to provide feedback Ashley. It's essential our valued guests do, good or bad in order for us to improve the quality and guest experience. I apologise that the service you received was not satisfactory on the day, which is not up to our usual standards and I will review with the management team. I am surprised by your comments about slots, as a large licence casino we do have 72 slot machines offering both standalone and linked jackpots from different manufacturers. We have a greater choice and number of machines than the majority of the casino in the UK. We look forward to seeing you again. Mark - Deputy General Manager
Scritta in data 14 febbraio 2024
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

david k
1 contributo
Punteggio 1.0 su 5
dic 2023 • Solo
Extremely rude and abhorrent to individuals who are just looking to participate and have a good time. Even if you have ID they will look to disengage you from their hospitality
Scritta in data 16 dicembre 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you taking the time to provide feedback David. It's essential our valued guests do, good or bad in order for us to improve the quality and guest experience. I am sorry we did not live up to your expectations we do take pride in being friendly and welcoming, so i am surprised by your review. If you could contact myself on the below email with more details as i would like to look into this further. GM.MiltonKeynes@Aspers.co.uk Mark - Deputy General Manager
Scritta in data 23 dicembre 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

Mk2
23 contributi
Punteggio 1.0 su 5
ott 2023 • Coppie
Being that the pair of us are aged between 55 & 60, we were somewhat surprised to be asked for ID., we’d only come to try their bingo session starting at 7, and it was now 6.40.
We did return home and returned with ID, but by the time they’d checked out I’d, then waited to be served by the cashier/customer service staff who was chatting to 2 members of staff, it was now 7.03, and told we were too late, they stopped selling books at 7pm, 3 mins previous!!
Not a very welcoming place, make sure your prepared what ever your age.
Not sure we’ll return.
Scritta in data 10 ottobre 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you for taking the time to provide feedback. It's really important to us for all our valued guests to, good or bad to provide us with the opportunity to improve the quality and guest experience. Disappointing to hear of your experience I would like to apologise as this is not to our normal standards. We do have social responsibility as a large licence casino which is why we request for valid photo ID. As a first-time visitor we could have reacted differently on the day. I would like to explain further therefore, could I ask you contact me directly via gm.miltonkeynes@aspers.co.uk. Kind regards Mark Deputy General Manager
Scritta in data 16 ottobre 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

Dil
1 contributo
Punteggio 1.0 su 5
lug 2023 • Coppie
It’s a nice casino and the staff are fine to deal with. The issue for me was playing on the roulette machines which seemed to weighted in the casinos favour that it couldn’t have been more obvious. The ball would often seemingly land on a number that I’d have covered and then would jump at the last second to the number next door. Never would see that at an actual table. Also I deliberately a couple times wouldn’t place a bet at all and surprise surprise, the ball would land on a number I would constantly cover in other spins. You could also see the a big screen where you could see which numbers were being bet on by everyone and the amount of times the ball would land on a number that had minimal or 0 chips on it was so obvious a sign of a casino not quite subtle enough to hide behind the ‘house always win’ saying. Those machines need serious looking at or scrapping altogether as they just rob people of money. A game of supposed luck is anything but here, it’s a game of how quick can they take your money and I’m surprised no one has caused damaged to these machines with how infuriating the shady nature of them are.
Scritta in data 1 luglio 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you for taking the time to provide feedback. It's really important to us for all our valued guests do, good or bad to provide us with the opportunity to improve the quality and guest experience. Firstly, thank you for the positive feedback in relation to our staff. Although disappointing to hear of your experience I would like to opportunity to understand this further. More specifically the gaming product you were playing on? Therefore, could I ask you contact me directly via gm.miltonkeynes@aspers.co.uk. Once again thank you for taking the time to provide feedback.
Scritta in data 3 luglio 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

Joe S
1 contributo
Punteggio 1.0 su 5
giu 2023 • Amici
Security said I was to drunk while he was putting on rubber gloves I was driving at the time what a strange place never go the Luton is the best rubber gloves u sure mate
Scritta in data 24 giugno 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you for taking the time to provide feedback It's essential our valued guests do, good or bad to provide us with the opportunity to improve the quality and guest experience. Although disappointing to hear of your negative experience I would like to opportunity to understand this further. Therefore, could I ask you send further detail directly to gm.miltonkeynes@aspers.co.uk Once again thank you for taking the time to provide feedback. Look forward to seeing your response.
Scritta in data 27 giugno 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

Ryan H
70 contributi
Punteggio 2.0 su 5
mar 2023 • Amici
What happened? I confess to only have been here tjhree times previously since 2014, but there used to be a smart dress code and that contributed to the whole Monaco/Casino Vibe. I have really enjoyed my previous trips.

I came in March 2023 as part of a group of people to find there's no dress code and basically no care. Surrounded by jeans, trainers and duffle coats it could as well have just been any seafront arcade.

Couple this with terrible draft drinks (we protested the coke was bad but the staff were uninterested) and a barmaid who served us that actively frowned, didn't engage or even say hello.

Have to say, a truly disappointing visit.
Scritta in data 30 marzo 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you for taking the time to provide feedback It's essential our valued guests do, good or bad to provide us with the opportunity to improve the quality and guest experience. Although disappointing to hear of your negative experience I would like to opportunity to understand this further. Therefore, could I ask you send further detail directly to gm.miltonkeynes@aspers.co.uk Once again thank you for taking the time to provide feedback. Look forward to seeing your response.
Scritta in data 30 marzo 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

ash
1 contributo
Punteggio 1.0 su 5
mar 2023 • Solo
Disgraceful management. Not a great experience at all. Management are absolutely rude and disrespectful.
Scritta in data 14 marzo 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you for taking the time to provide feedback It's essential our valued guests do, good or bad to provide us with the opportunity to improve the quality and guest experience. Although disappointing to hear of your negative experience I would like to opportunity to understand this further. Therefore, could I ask you send further detail directly to gm.miltonkeynes@aspers.co.uk Once again thank you for taking the time to provide feedback. Look forward to seeing your response.
Scritta in data 15 marzo 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

Sjsjjs J
1 contributo
Punteggio 1.0 su 5
mag 2022 • Solo
worst experience, lot of romanians talking there language at the table,most likely playing together giving signs to each other, also there's friends may stay right behind you looking into your hands. NO DEALERS over there, which means players give cards,very easy for guys mentioned above to CHEAT.
Scritta in data 2 marzo 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you for taking the time to provide feedback It's essential our valued guests do, good or bad to provide us with the opportunity to improve the quality and guest experience. Although disappointing to hear of your negative experience I would like to opportunity to understand this further. Therefore, could I ask you send further detail including the date and time you visited The Casino MK directly to gm.miltonkeynes@aspers.co.uk Once again thank you for taking the time to provide feedback. Look forward to seeing your response.
Scritta in data 3 marzo 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

Nicola C
2 contributi
Punteggio 1.0 su 5
ott 2022 • Coppie
Basically I hadn't been here for a while we came for a meal and a flutter the service in the restaurant not great staff had no experience for example brought a fork to the table carrying it by the end you eat with thats terrible then asked for a coffee in the restaurant only to be told they dont serve coffee in the restaurant very strange then there was only a few casino tables open so couldn't get on a table to play I asked why they couldn't open another was told no staff I also noticed that some of the croupiers and casino managers were very rude and arrogant towards players overall not at all what I expected very very poor unfortunately
Scritta in data 24 ottobre 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you for taking the time to provide feedback Nicola. It's essential our valued guests do, good or bad in order for us to improve the quality and guest experience. I also note similar comments have been sent in via email through our enquiries address. Again, thank you for presenting an opportunity for us to review and investigate further. As we speak my Deputy General Manager is reviewing your visit and will be providing a response to you in due course. Thank you again for taking the time to comment. Luke General Manager The Casino MK
Scritta in data 25 ottobre 2022
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

Elizabeth D
Newport Pagnell, UK31 contributi
Punteggio 4.0 su 5
ott 2022
We visited for the first time the Casino, and ate in the restaurant. Great Value, we enjoyed the food, very generous with the meat and was very tasty. Small point * I would have liked the food to have been hotter, and did mention that point. They really should have served it on hot plates, that might have helped.

Our Waitress “Nicol” Was very professional, happy and attentive, well done 👏 it makes a change to get good waiter service.

We are returning again, this time with Friends
Thank you
Betty
Scritta in data 24 ottobre 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Thank you for taking the time to provide feedback Betty, Great to hear your positive comments. I will ensure these are passed onto the team. I also note your comment re the food being served hotter. This will be taken on board and improvements will be made. Thanks again and see you very soon. Luke General Manager The Casino MK
Scritta in data 25 ottobre 2022
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

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THE CASINO MK: Tutto quello che c'è da sapere (AGGIORNATO 2024) - Tripadvisor

Domande frequenti su The Casino MK

Gli orari di apertura di The Casino MK sono:
  • dom - sab 12:00 - 04:00