M&M Limousine & Bus Service
M&M Limousine & Bus Service
1.5
Info
Siamo una compagnia nazionale che ci consente di offrirti un "ONE STOP SHOP". Possiamo venirti a prendere da qualsiasi casa o ufficio e portarti all'aeroporto. Possiamo quindi venirvi a prendere all'aeroporto delle città ospitanti verso cui state viaggiando e trasportarvi ovunque vi troviate. "UNA TELEFONATA FA TUTTO". Ti mettiamo in CONTROLLO. Il motto di M & M è che ci fondiamo nel tuo cuore, non nelle tue mani.
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1.5
35 recensioni
Eccellente
6
Molto buono
0
Nella media
1
Scarso
0
Pessimo
28
Mariah Z
17 contributi
ago 2024 • Famiglia
We used M&M Limousine for our daughter's 5th birthday, and it was perfect. Booking was simple, and the customer service was top-notch. Our driver was on time and very accommodating, even when we were delayed at dinner. The limo was spotless and had fun features like neon lights and a Bluetooth sound system. Our daughter had a blast dancing and looking at the city skyline. The entire experience was smooth and stress-free, making it a memorable night for our family. We couldn’t have asked for a better experience. Highly recommend M&M Limousine for any special occasion – they made our daughter's birthday unforgettable!
Scritta in data 3 agosto 2024
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Kimberlee C
1 contributo
mag 2024 • Solo
I was hesitant to use M&M due to the really terrible reviews I read. I even contacted the company. I booked a ride to the airport, but the pick up time was 3 am and I did not want to miss my flight to Japan. I had nothing to worry about. The car and driver arrived at 2:55 a.m. The driver was pleasant and well-dressed. The car was immaculate. I had a pleasant ride to O'Hare, arrived on time and found a new limo company I won't hesitate to use again.
Scritta in data 26 giugno 2024
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Katie S
1 contributo
mag 2024 • Amici
I have only used M&M Limo services in the past and had great experiences, but my experience this weekend has changed my feelings. I will NEVER use them again for any event transportation or driving services!
I requested and had confirmation for a 22 passenger Limo bus but a 15 passenger old, dirty bus arrived and they would not send any thing else (This bus was actually farmed from them, and they used MANE transportation.)
I have waited patiently for a response from the company and NO ONE is calling me back or responding to my emails.
DO NOT use this company!
I requested and had confirmation for a 22 passenger Limo bus but a 15 passenger old, dirty bus arrived and they would not send any thing else (This bus was actually farmed from them, and they used MANE transportation.)
I have waited patiently for a response from the company and NO ONE is calling me back or responding to my emails.
DO NOT use this company!
Scritta in data 14 maggio 2024
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Ranee C
1 contributo
apr 2024 • Lavoro
We are very happy with the service from M&M! From making a booking with reservation sales agent Cindy L. to being picked up and dropped of at destination by driver Lisa, the whole process was smooth and treated with professionalism. We booked a 56-passenger motor coach. It was clean and seats are comfortable. Our driver Lisa was on time, she greeted us warmly and helped us with luggage loading. We reached the destination on schedule. We couldn't be happier with the service. Highly recommend.
Scritta in data 15 aprile 2024
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Tricia B
Tinley Park, IL2 contributi
ott 2023 • Coppie
We could not be more disappointed in the level of competence and professionalism demonstrated by M&M Limousine & Bus Services in October 2023. Our agenda was to be driven a short distance from a casino to a brewery to stay for an hour. Then we were to be driven to dinner at a nearby restaurant and then back to the casino. We were dropped off at the brewery but then the driver failed to show up to take us to dinner. We ended up taking alternative transportation. Having lost confidence in our driver we canceled him for the return trip to the casino. We subsequently tried to speak with a manager on a number of occasions but one was never available. About 2 weeks later we received an E-mail apologizing for the inconvenience and they took full responsibility for it. However they only saw it fit to refund half our money. We would highly recommend not doing business with M&M Limousine & Bus Services.
Scritta in data 4 dicembre 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Joe A
2 contributi
ott 2023 • Famiglia
do not ignore the warnings that you’re reading in the rest of these reviews.
this company is absolute trash. they’re consist late, communication is non-existent, and their customer service a joke.
its a 50/50 shot that you’ll get the color you paid for, the size ride you paid for, the cleanliness you’d expect from any reputable company… the list of disappointments just goes on and on.
you may think - well I’ll be proactive and call them…nope. they will flat out lie to you to get you off the phone.
go with literally any other company, walk, hitch hike, grab an Uber. just don’t go with m&m
this company is absolute trash. they’re consist late, communication is non-existent, and their customer service a joke.
its a 50/50 shot that you’ll get the color you paid for, the size ride you paid for, the cleanliness you’d expect from any reputable company… the list of disappointments just goes on and on.
you may think - well I’ll be proactive and call them…nope. they will flat out lie to you to get you off the phone.
go with literally any other company, walk, hitch hike, grab an Uber. just don’t go with m&m
Scritta in data 6 novembre 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Rski
3 contributi
Would rate zero if I could. Do not try to book with this company. Cancelled within an hour of booking and with many calls, etc. they have failed to refund my credit card for services cancelled per their cancellation policy which were never rendered. Currently disputing though my cc. Criminal.
Scritta in data 18 agosto 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Harry P
1 contributo
lug 2023 • Amici
Horrible service....canceled our service 5 hours before by sending a text message...tried calling them 10 times and 2 people hung up on us and then never picked up!!!
Scritta in data 18 luglio 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Alison U
1 contributo
lug 2023 • Amici
Horrible limo company ! I had party bus scheduled for 5 pm. Got a call at 3:30 saying that it would be 30 min late due to someone calling off. Not their fault. A charter bus should up about 5:40, we loaded up. Then the poor driver gets a call stating that dispatch didn’t tell him that he wasn’t supposed to pick us up. They changed his route and NEVER told the poor driver! so we had to unload everything. One person on phone with company, I was on phone with a new driver. Both had different stories. Dispatch also told this driver that he didn’t have to pick us up!! so finally at 6:45 a bus shows up. garbage all over inside. Totally unacceptable. I will never use them again. & I will make sure to tell everyone.
Scritta in data 2 luglio 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
John W
1 contributo
giu 2023 • Famiglia
I booked two 40-passenger buses to transport guests for my wedding day. Only one of the buses showed up. It was not until 15 minutes before the buses were to depart to the wedding venue I received a call from M&M indicating that the 2nd bus was running 90 minutes behind schedule. They told me the bus was on another call and would not be leaving the route. I called M&M twice in the days leading up to my wedding to insure this would not be a problem as I had seen mixed reviews online. And on both occasions they promised me that both vehicles would arrive in time as they would make it a priority because it was for a wedding. Needless to say, several family members missed the wedding ceremony because of M&M's inability to deliver on their promise. I would not recommend this company to anyone. Check the BBB reviews for this company before booking.
Scritta in data 29 giugno 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
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