I recently visited the hotel for just one night, I was charged $189 + taxes for a really small room, the room was dirty, the carpet, the shower have dirt stains and hair, doesn’t look like a brand new hotel, I was kick out from the facility by the staff because i check out at noon and couldn’t stay in the pool area any longer, it was 2:00 pm when the call me to ask me to leave. Another guest complain and was given a lower rate and was offer to stay as long as she wanted in the room, when she was also checking out that date, why? Because I’m a man? Safety hazard on pool area, no music, the bar was good, Carlos and Jorge super friendly and good service, breakfast was good. Hard-rock food was good. Don’t go yet! Need a lot of work.
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