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Stoke Rochford Hall, BW Premier Collection

Viaggiatori (1288)
360
Panorami (32)
Camera e suite (359)

Informazioni

Posizione
Pulizia
Servizio
Qualità/prezzo
Servizi della struttura
Servizio in camera
Internet gratis
Ristorante
Piscina
Parcheggio gratuito
Bar/Lounge
Spa
Centro fitness con palestra/sala fitness
Accessibile in sedia a rotelle
Campo da golf
Colazione disponibile
Hotel non fumatori
Piscina coperta
Piscina riscaldata
Sala banchetti
Sale riunioni
Strutture per conferenze
Mostra di più
Caratteristiche delle camere
Camere con accesso per disabili
Camere non fumatori
Camere per famiglie
Suite
Informazioni utili
CATEGORIA DELL'HOTEL

Località

Vista completa
1’890recensioni
25D+R
0consigli sulle camere
Valutazione
  • 526
  • 458
  • 386
  • 266
  • 255
Periodo dell'anno
Tipo di viaggiatore
Lingua
  • Altre lingue
  • Filtra
  • Italiano
Queste recensioni sono state tradotte automaticamente dall'inglese. Mostrare la traduzione automatica?
Carne qui 4 agosto per una prenotazione di 3:00:00 e per qualunque motivo ci hanno dovuto aspettare 25 minuti prima di essere riportati nella sala da pranzo. Eravamo curiosi di provare il vino frizzante inglese ma ci è stato detto nessuno era disponibile e quindi abbiamo optato
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Abbiamo soggiornato in un affare di Wowcher abbiamo ricevuto in dono e ha prenotato per il nostro anniversario. Lascia essere chiaro, abbiamo capito che la Wowcher non ci ha fatto una camera nella Hall principale stupefacente, che era molto bello, ma la realtà della sistemazione
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Essendo stato in questo bellissimo edificio diverse volte, tra cui il matrimonio di una figlia, abbiamo chiamato per un caffè fuori la A 1 con gli amici visiting. L'edificio principale e l'impostazione è imponente e i giardini sono bellissimi troppo. Abbiamo ordinato 4 caffè e
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Il bellissimo edificio costruito nel 1840, s per Christopher Turnor, progettato da William Burns. Costo circa £ 60 000 . Adesso un hotel ristorante e centro conferenze. Siamo stati nelle vecchie scuderie. Mettessero insieme un bel posto letti ok cibo ok.
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Siamo arrivati a Stoke Rochford Hall ci aspettavamo di avere un soggiorno delizioso in una splendida posizione. Purtroppo questo non era di essere. . Siamo stati presentati nelle Vecchie Scuderie dove avevamo probabilmente la più sporca che abbia mai visto in un hotel
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Indietro
Hi, I'm looking at booking a double-bed in an 'Annexe' room (seems good value), are the Annexe rooms in the main Hotel, or elsewhere please ?
We stayed in the Courtyard and it was absolutely awful. Our room had broken old furniture in it, mould on windows and smelled. Wish I could give a positive about this hotel but I can’t.
3 voti
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Absolutely! They could have salvaged their dignity by being the bigger person and admitting they have made mistakes and refunding everyone that complained. Instead, this was their response to my email complaint: Dear Michelle Thank for you for your email regarding the Greatest Showman event on Saturday 1st December. I am very disappointed to hear that the event fell far short of your expectations. We take on board all your comments and we are very grateful for the opportunity to listen to feedback to help us improve our services in the future. I completely accept that the arrival to the event could have been better, we had opened an additional bar to ensure that service on arrival was speedy however this wasn’t communicated to our guests and sadly this was missed by a large number of people, we have arranged for signage to help with this for future events and have also moved our welcome hosts and arrival drinks from the Marquee to the main hall to ensure a smooth arrival. Unfortunately, there were some issues outside of our control which had a serious impact on the service of the event on Saturday night. Sadly, due to a failure in our hot plate counter we were unable to heat the plates ready for food service, this meant that while the food was served piping hot, by the time it arrived with our guests, it has lost some of its temperature due to the cold plates. This in turn meant several dishes were returned to the kitchen having a knock-on effect on the rest of the service which was slowed down considerably. We usually aim to have meal service finished by 9:30pm which was easily achieved on our first party night on the Friday. We are very sorry that this technical difficulty had such an impact on the service and therefore impacting your enjoyment of the event. With regards to the entertainment, unfortunately due to the delay in food service, many guests had started dancing on the dancefloor prior to the entertainment starting, this meant that unfortunately due to health and safety, the performers were not able to perform their acrobatics routine amid dancing guests, similarly the full fire act could not be performed. I appreciated that this would have been disappointing and am sorry that you didn’t get to experience the full entertainment programme. I would like to assure you that the event was far from our usual high standards and measures have been put into place to ensure that there would not be a repeat of the issues encountered. As a way of an apology I would like to invite you back to another event this season on a complimentary basis to experience the event at its very best in the hope that we can regain your faith. We are truly very sorry that we have let you down and do hope that you will join us and allow us to show you our usual high level of service and customer care. Thank you once again for taking the time to provide valuable feedback. Kind Regards Natalie Barton
1 voto
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Are you disabled friendly with appropriate access to all areas for wheelchair users please?
Definitely not..very limited access available and no access to some parts at all..this is very bad for a big corporation..something should be done.
1 voto
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Hi, I'm sorry but the definitive answer to your question is, no we dont currently offer spa treatments
0 voti
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The spa was originally an outside swimmimg pool, it now has a roof. Not our cup of tea, as we frequent Eden Hall. Despite this disappointment, everything else is average.
1 voto
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IndietroAvanti
12345
FASCIA PREZZO
USD 69 - USD 154 (in base alle tariffe medie di una camera standard)
NOTO ANCHE COME
stoke rochford hall hotel stoke rochford
PRECEDENTEMENTE NOTO COME
Stoke Rochford Hall
LOCALITÀ
Regno UnitoInghilterraGranthamStoke Rochford
NUMERO DI CAMERE
96
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