Hi Teresa, to be honest there is quite a lot of stairs but lots of lifts too. So getting down to the outdoor pool (there's an inside pool right in the hotel itself no steps) the's a slight ramped pathway with around 30 steps in sets of say 10 each time. I have some problems with my knees but found it ok if having a rest here and there. Regarding room numbers we always ask for the top floors if there's a lift to use of course! Sure you'll be fine.

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Hi, yes you can ask for them at the reception which is very close to the indoor pool. Or you can always take a room towel down and just ask for another to take up to your room. Have a nice time.

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